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Frequently Asked Questions
Will HasLab products be available for purchase at other retailers?
Any HasLab products will be available for purchase on this website only, under the terms and conditions described herein. We reserve the right to make the products (or similar versions of the products) available at other sources, such as online stores and retail locations, but such availability is not guaranteed.
Where can I get updates to HasLab campaigns?
If you are a backer you can stay in the loop via email updates or by visiting the project on the HasLab tab, or by clicking here.
What is HasLab?
HasLab is the crowdfunding platform bringing limited-edition collectibles into the hands of fans.
When you back a Project, you are making a commitment to purchase the product that will only be fulfilled if the minimum number of backers is reached during the “Project Backing Period”. Each Project will have its own campaign duration during which you can back the Project. Once the minimum number of backers has been reached, your backing becomes an “Order” and your payment is collected at the completion of the Project Backing Period. Then the Product will be made and ultimately shipped.
What happens if a project is not backed?
In the event the campaign is not successfully funded with the minimum number of backers by the communicated deadline, participants will not be charged. In addition, the HASLAB project will not be produced, and fans will not receive this item.
Is the backer tally region specific or does this include all international backers?
The backer tally on US, UK, EU, and Asia pages are reflective of the total of US, UK, EU and Asia backers. Additional international backers are also added to this tally as we hear from our partners.
How does HasLab work?
Our goal is to bring to life the trophy items fans have been dreaming of. Here’s how it works: if we reach the minimum number (or more!) of backers by our given deadline, we’ll head to production. It’s that simple.
How do HasLab Tiers and Early Bird Specials work?
HASLAB Tiers are levels of upgrades that are unlocked when certain campaign goals are reached, such as achieving a set number of backers. The goals and upgrades may vary by project and details are provided on the campaign product page, or revealed throughout the Project Backing Period. Please note that meeting or exceeding campaign goals is not a guarantee that additional Tiers will be added.
Early Bird Specials are added as upgrades if certain campaign goals are met early in the sign-up period. The upgrades and deadlines will vary by project. Unlike Tiered upgrades, which can be unlocked at any point during the Project Backing Period, Early Bird Specials have a deadline and may come with additional limitations that are detailed on the campaign product page.